At Athens Center for Massage Therapy it is our intention to provide our clients with a professional therapeutic massage experience. The following policies and procedures have been put in place to aid in offering an outstanding massage experience to all of our clients as well as to be respectful of our therapist’s time…
Please arrive for your appointment 10 minutes prior to the scheduled starting time. This allows you the time to fill out appropriate paperwork (new clients), change, and prepare for your massage session. All massages have a specific time schedule and early arrival allows for a relaxed and unhurried experience.
If late arrival is inevitable, your service(s) may be shortened in order to keep on schedule. The original treatment time will be charged.
Please be aware that if you arrive late for an appointment, it is subject to be rescheduled, altered, or shortened. In some cases, when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival.
Please provide at least 24 hours notice should you need to reschedule or cancel an appointment. Should you fail to give a 24 hour cancellation notice on more than two occasions, you will be asked to pre-pay for all future services. We reserve the right to charge you 25% of the cost of the missed appointment on all forms of payment including gift certificates and massage packages.
Clients who fail to show for appointments may be asked to pre-pay for future services. We reserve the right to charge you 25% of the cost of the missed appointment on all forms of payment including gift certificates and massage packages
Payment is due at the time services are rendered
Forms of payment accepted include:
Gratuities are greatly appreciated but not required.
Please be aware that a $35.00 fee will apply to returned checks.
SCOPE OF PRACTICE
RESPECT FOR CLIENT NEEDS AND BOUNDARIES
PROFESSIONAL BOUNDARIES
CONFIDENTIALITY AND CONVERSATION
NEW & EXISTING MEDICAL CONDITIONS
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